Frequently Asked Questions

Everything you need to know about our outdoor and lifestyle apparel.

How do I track my order?

Once your order has shipped, you will receive an email confirmation with a tracking number and a link to the carrier's website to monitor your delivery progress.

What is Beneunder's return policy?

We offer a 30-day return policy for most items in their original, unworn condition with tags attached. Please note that certain clearance items may be final sale.

How should I care for my UV-protective clothing?

To maintain the UPF rating, we recommend hand washing in cold water with mild detergent and air drying in the shade. Avoid using bleach or fabric softeners.

Do you offer international shipping?

Yes, we ship to most countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options like Apple Pay and Google Pay.

How do I determine my size?

Please refer to the 'Size Guide' link on each product page, which includes detailed measurements and a conversion chart to help you find the perfect fit.